At MaelricInteriors, we aim to provide quality products and service. If for any reason you are unsatisfied, we offer an easy return and refund policy.
Return Guidelines
- Return window: Returns must be requested within 7 days of delivery.
- Item condition: Products must be unused, undamaged, and returned with original packaging and tags.
- Proof required: Proof of purchase, such as an order confirmation, is required.
Non-Returnable Items
- Items used or damaged by the customer
- Custom orders or personalized designs
- Products without original packaging
Refund Policy
- Once we receive and inspect your return, you will be notified of refund approval.
- If approved, the refund will be made in cash only, either during pickup or via arranged method.
- Refunds cover the purchase price of the product; delivery charges are non-refundable.
Step-by-Step Return Process
- Contact us at [email protected] with your order number, reason for return, and contact details.
- Our team will review the request and arrange a pickup.
- After inspection, if the return is approved, cash refunds will be processed promptly.
Pickup Instructions
We offer pickup service directly from your address, coordinated at a convenient time. Please ensure items are securely packed for transport.
Contact Us
For any questions, contact [email protected] and our team will assist you.